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FAQ - Troubleshooting

 
Q1: My navigation software shows that I am losing signal strength over time. What is wrong?
Q2: I am unable to obtain a satellite position fix after a long time. How can I fix this?
Q3: My navigation software tells me that my receiver cannot lock onto satellites. How can I fix this?
Q4: My navigation software cannot find my GPS receiver. How can I fix this?
Q5: When I turned on my i-Geo Bluetooth GPS receiver, I found 4 LEDs blinking. What do these LEDs indicate?
Q6: I got an i-Geo Bluetooth GPS receiver from my friend in USA. When I connected the Receiver to my iPAQ PDA, it took over 10 minutes to get position fix. Is this normal?
Q7: I have configured my navigation software, but I still cannot get a GPS fix at all. The Red LED is also constantly flashing. What is cause of this problem?
Q8: When I connect my G-Mouse receiver to my PDA, how do I know that it has received GPS signals and has determined its position?
Q9: I have connected the USB connector of my Y-cable to my PC, but it cannot be recognized even if I had downloaded the USB drivers from your website, what should I do?
Q10: I have correctly connected the Y cable with my PDA & GPS. What should I do the next?
Q11: How should I configure the setting of my G-Mouse/i-Geo in navigation software?
Q12: What are the settings of your GPS receivers?
Q13: My i-Geo Bluetooth GPS receiver is not responding anymore to my PDA/computer/smart phone but was working fine before the last power off. How can I fix this?
Q14: How do I pair and connect my PDA with my i-Geo?
Q15: How do I manually configure TomTom NAVIGATOR 5 for Bluetooth GPS receivers?
Q16: I'm using TomTom Mobile 5 for my Smartphone, how do I pair my Smartphone with the I-Geo?